How to Fill the D'Viajeros Form Step by Step

Filling in the D'Viajeros form is straightforward once you are prepared. It is Cuba's advance passenger information, you complete it online, and it ends in a QR code you show on arrival. This guide walks you through it step by step: what to prepare beforehand, how to fill each section without errors, and how to validate and save your QR offline.

In brief: have your passport, flight details and accommodation address ready. Open the official portal, choose a language, fill in your data and the declarations, review and download the QR code. One declaration per person, and always free.

Before you start: what to prepare

Most mistakes come from filling in a hurry without the data in front of you. Spend five minutes gathering everything before you open the portal. You will need:

• A valid passport, with the number, date of birth and expiry date in view.
• Your flight details: flight number, airline and arrival date in Cuba.
• Your accommodation address in Cuba: the hotel, a casa particular, or a relative's home.
• A clear idea of what you are carrying: cash, electronics and items to declare.

With this on the table, the rest is copying and checking. If you are travelling as a family, gather each person's documents, because each one needs their own declaration.

Worth knowing: the form can be completed up to 48 hours before arrival. Doing it with the final details, rather than weeks ahead, saves you from having to make corrections.

In short: gather your passport, flight details, accommodation address and a list of what you carry before you begin.

Step 1: open the official portal and choose a language

Open the official MITRANS portal at www.dviajeros.mitrans.gob.cu. It is the only site where the process is official and free. Be wary of any page that charges you for the form itself.

As soon as you enter, choose the language. The portal is available in:

1. Spanish
2. English
3. French
4. Russian

Pick the one you handle best so you never hesitate when declaring. Make sure you have a good connection, and if you can, use a computer: everything is easier to read than on a phone screen.

In short: enter only through the official portal, for free, and select the language you handle best.

Step 2: personal and passport details

The first section captures who you are. Copy the data exactly as it appears in your passport, without inventing or translating names. This is where precision matters most, because Immigration cross-checks this information against your document.

Pay special attention to:

• Your given names and surnames, in the same order and with the same spelling as the passport.
• Your passport number, digit by digit.
• Your nationality and date of birth.
• The passport expiry date.

A single wrong character can cause problems at the checkpoint. Take your time and compare it twice against the document.

In short: transcribe your personal and passport details exactly as they appear on the document.

Step 3: immigration and flight details

The next part is the immigration and travel information. Here you state how and when you arrive in Cuba. Keep your boarding pass or the airline email at hand.

You will usually be asked for:

• The flight number and the airline.
• The arrival date in Cuban territory.
• The airport or point of entry.
• The purpose of the trip.

The main airports are José Martí (HAV) in Havana, Juan Gualberto Gómez (VRA) in Varadero, Frank País (HOG) in Holguín, Abel Santamaría (SNU) in Santa Clara and Jardines del Rey (CCC) in Cayo Coco. If you are arriving by cruise or by sea, indicate that accordingly.

In short: complete the flight and arrival details with your boarding pass in front of you.

Step 4: accommodation address in Cuba

Cuba wants to know where you will stay. This section changes a little depending on the type of accommodation, but the idea is the same: give a contact address in the country.

Depending on your case, you will state:

• Hotel: the hotel's name and its town or province.
• Casa particular: the address of the registered lodging where you are staying.
• Relative's home: the address of the residence where you are staying.

If you are not yet sure about the first accommodation, use the one for your first night, which is what usually matters for the entry check. Keep the reservation or address at hand to copy it correctly.

In short: state your accommodation address in Cuba, whether a hotel, a casa particular, or a relative's home.

Step 5: the customs declaration

This is the part that raises the most doubts, so take it slowly. Here you declare what you are bringing: cash, items and electronic equipment. Answer honestly; over-declaring does not penalise you, but hiding something can complicate your entry.

Pay attention to three blocks:

• Cash: you must declare foreign currency above a certain threshold. Confirm the current threshold before you travel, because it changes.
• Items: gifts, goods or quantities beyond personal use.
• Electronics: devices such as laptops, cameras or drones, depending on what is asked.

Remember that cards issued by US banks do not work in Cuba, so many travellers arrive with cash; all the more reason to declare it properly. You have the detail in our guide to the Cuba customs and cash declaration.

Worth knowing: customs thresholds and rules change often. Treat any figure as "on the order of" and confirm it with official Cuban Customs sources before you travel.

In short: honestly declare the cash, items and electronics you are carrying.

Step 6: the health declaration

The form includes a health part, which belongs to the Ministry of Public Health. It usually consists of a few questions about your state of health and, depending on the situation, about the countries you passed through before arriving.

Answer honestly and without worry: these are routine questions. This section may vary with the health situation of the moment, so fill it in with the real details of your trip.

In short: answer the health questions honestly; it is a quick, routine step.

Section-by-section overview

So you have it all at a glance, here is how the form is organised. The exact field names may differ on the portal; this table describes each block in general terms.

In short: the form is organised into clear blocks; prepare each one and you will not miss anything.

Step 7: review, validate and download the QR

Before validating, review everything. Check that the passport number, the name and the arrival date are correct. A calm double-check now saves you trouble at the airport.

When it is correct, validate the form. The system then generates your QR code, the document you will present at Immigration, Customs and Public Health.

The last step is the most important: save the QR offline. Do not count on having internet at the Cuban airport. You can:

• Download it as a file or PDF on your phone.
• Take a screenshot.
• Print it on paper as a backup.

That way, even if you lose signal, you will have the QR ready to show. To learn more, see our guide to the D'Viajeros QR code.

In short: review, validate and save the QR code offline in more than one format.

One declaration per person

A point often forgotten: it is one declaration per person. A single form for the whole family will not do. Every traveller, including minors, needs their own D'Viajeros form and their own QR.

If you are travelling with children, an adult can fill in the minors' forms, but each one is generated separately with the details of that child's passport. For the detail, see our guide to D'Viajeros for families and children.

To avoid tripping on the usual slips, take a look too at the common D'Viajeros mistakes.

In short: each person generates their own declaration and their own QR code, minors included.

Key points

• Prepare your passport, flight details, accommodation address and a list of what you carry before you start.
• Enter only through the official portal, choose a language, and remember the form is free.
• Copy the data exactly as it appears on your passport and boarding pass.
• Honestly declare customs (cash, items, electronics) and the health part.
• Review, validate and download the QR code, and save it offline in more than one format.
• It is one declaration per person, minors included.

FAQ on how to fill the D'Viajeros form

How long does the form take to fill in?

With your data prepared, about ten to fifteen minutes per person. What takes the most time is gathering the passport, flight information and accommodation address before you begin.

Do I need to upload any documents?

Generally you do not need to attach files: you simply type the information that appears on your passport and ticket. Keep the documents at hand so you copy the data without errors.

Can I fill it in on my phone?

Yes, from a phone or a computer. If you have the choice, a computer is easier to use, but the key is having a good connection while you fill in and validate the form.

What do I put if I do not yet know where I am staying?

Use the address for your first night, which is what matters for the entry check. If you change accommodation later, that is usually not a problem for the initial declaration.

Do I have to declare cash?

You must declare foreign currency above a certain threshold. Confirm the current threshold with Cuban Customs before you travel, because it changes. When in doubt, over-declaring is not penalised.

What if I make a mistake in a field?

Check it before validating. If you spot the error afterwards, the safest route is to complete the form again with the correct data so you arrive with a reliable QR. Always double-check passport and date.

Does the QR code expire?

The QR relates to a specific trip and its arrival date. Fill in the form within the recommended window, up to 48 hours before, so the QR serves your entry.

Can I do my children's forms?

Yes. An adult can fill in the minors' forms, but each child needs their own declaration with their passport details and generates their own QR code.

What if I lose internet at the airport?

That is why you should save the QR offline before travelling: downloaded, screenshotted or printed. Then you can show it even without signal or Wi-Fi on arrival.

Does filling in the form count as a visa?

No. The D'Viajeros form is only the advance declaration. You also need the tourist card or the eVisa depending on your case, and travel insurance. See the Cuba entry requirements.

Last updated: July 2026. Entry rules change; always confirm the current requirements on the official D'Viajeros (MITRANS) portal and with your airline before you travel.