Cuba advance passenger information
What Is the D'Viajeros Form for Cuba?
A clear guide to Cuba's D'Viajeros form: what it is, who manages it, why it is free, and how it differs from a visa and the tourist card you also need.
13 min read
If you are planning a trip to Cuba, you will soon come across the D'Viajeros form. It is Cuba's advance passenger information: a digital, mandatory and free document that gathers your personal, immigration, health and customs details in one place. This guide explains what it is, who runs it, and, just as important, what it is not, so you never mistake it for a visa.
In brief: D'Viajeros is Cuba's official advance passenger information form. You fill it in online, it is free, and it ends in a QR code you show on arrival. It is not a visa or a tourist card: those are separate steps and they do cost money.
What the D'Viajeros form actually is
D'Viajeros is the name of Cuba's advance passenger information system. In practice it is an online form you complete before you fly, covering three blocks of information: who you are, how you are arriving, and what you are bringing with you. When you finish, you receive a QR code that sums up the whole declaration.
The logic is simple: send the data ahead so that, when you reach the airport, the checkpoints already have your information and the process moves faster. Instead of filling in cardboard slips in the queue, you arrive with everything done from home.
It is designed for everyone entering Cuba, regardless of nationality or reason for travel. Whether you are a tourist, visiting family, or on business, the form is the same.
In short: the D'Viajeros form is Cuba's advance digital declaration for each traveller, and it ends in a QR code.
Who runs it: MITRANS and other agencies
The system is run by Cuba's Ministry of Transport (MITRANS), which coordinates the portal and the platform. But the information it collects serves several authorities at once, because the form unifies what used to be requested separately.
Working together behind D'Viajeros are:
- The General Customs of the Republic, for what you are carrying.
- The Directorate of Identification, Immigration and Foreign Affairs, for immigration control.
- The Ministry of Public Health (MINSAP), for the health declaration.
So although you fill in a single form, you are really answering to three different checkpoints: Immigration, Customs and Public Health. Each one reads its own part when your QR is scanned.
Worth knowing: we are an independent assistance agency. D'Viajeros is run by MITRANS, and the form on the official portal is free. If you hire our help, you pay for the support service, never for the form itself.
In short: MITRANS coordinates it, but it serves Customs, Immigration and Public Health in one step.
What it unifies: no more loose paperwork
Before this system existed, arriving in Cuba meant filling in several paper slips: the migration card, the customs declaration and, depending on the period, a health form. They were separate documents, filled in by hand, often on the plane.
D'Viajeros replaces all those slips with a single digital document. In one session you declare:
- Your personal and passport details.
- Your immigration and flight information.
- The health declaration.
- The customs declaration: cash, items and equipment you are carrying.
The benefit is not only convenience. With everything together and digital, transcription errors and airport queues shrink. Your whole declaration fits inside the QR code.
In short: one digital form replaces the old migration, customs and health paper slips.
Why it is mandatory and free
Two points worth fixing in your mind: the D'Viajeros form is mandatory and it is free.
It is mandatory because it is part of the entry procedure. Every passenger arriving in Cuban territory must present their QR code at the checkpoints. It is not optional and it does not depend on the airline.
And it is free because the Cuban state does not charge for filling it in. On the official portal you pay nothing to complete the declaration or to generate the QR. If anyone asks you to pay for the form itself, be wary: what can have a cost is an assistance service like ours, which is voluntary.
Worth knowing: a free D'Viajeros form does not mean entering Cuba is free. The tourist card, the eVisa and travel insurance are separate requirements and they do cost money. We cover them below.
In short: filling in the D'Viajeros form costs nothing and is a required step to enter.
When and where you fill it in
The form is completed on the official MITRANS portal. You can fill it in up to 48 hours before arriving in Cuba: that is the recommended window, so most people do it the day before or the morning of the flight, with the final details in front of them.
The portal is available in four languages:
- Spanish
- English
- French
- Russian
You can complete it from a computer or a phone. What matters is doing it with time to spare, on a good connection, and with your passport and boarding pass at hand to copy the data exactly as it appears.
For a full breakdown of the timing, see our guide on when to complete the D'Viajeros form and the one on how to fill it in step by step.
In short: you complete it on the official portal, up to 48 hours before, in Spanish, English, French or Russian.
The QR code: the end result
When you validate the form, the system generates a QR code. That QR is proof that you made the declaration, and it is the only thing you need to show on arrival.
At the airport it is scanned at three points:
| Checkpoint | What it reviews | What they cross-check it with |
|---|---|---|
| Immigration | Your identity and immigration status | Passport and visa or tourist card |
| Customs | What you carry: cash, items, equipment | Your customs declaration from the form |
| Public Health | Your health declaration | The health part of the form |
Save the QR offline: download it, screenshot it, or print it. At many Cuban airports you should not rely on the Wi-Fi or the signal, so having it offline saves you from unpleasant surprises.
To go deeper on this point, see our guide to the D'Viajeros QR code.
In short: the QR is the form's result and is shown at Immigration, Customs and Public Health.
What the D'Viajeros form is NOT
Here is the most common confusion, and it is worth settling: the D'Viajeros form is not a visa, nor is it the tourist card. It is only the advance information declaration.
To enter Cuba as a tourist, on top of the D'Viajeros form, most travellers need:
- A tourist card: a paid entry document. Its price is around, on the order of, 50 to 100 USD depending on where you buy it (airline, agency or consulate).
- An eVisa: an electronic visa available since July 2025, with an official cost on the order of 29 USD; a digital alternative to the paper tourist card on some routes.
- Travel insurance: Cuba requires foreign visitors to hold travel insurance with medical cover, and they may ask for the policy on arrival.
- A valid passport, prudently with several months of validity, and sometimes an onward ticket.
Treat these figures as on the order of and always confirm them with official sources and your airline: they change often. You have the detail in our guides on the Cuba tourist card and eVisa and on Cuba entry requirements.
In short: D'Viajeros is one more requirement, not the visa; the tourist card, eVisa and insurance are separate and do cost money.
What happens if you arrive without it
What if you forget or do not fill it in on time? It is not the end of the world, but it is an avoidable problem. Because the form is mandatory, without your QR the checkpoints become harder.
In practice, a few things can happen:
- Your airline may remind you or even ask for the QR before boarding on some flights.
- On arrival you may be made to fill in the declaration on the spot, with the resulting queue and delay.
- You may end up depending on airport Wi-Fi at an awkward moment, luggage in hand and tired.
None of this is welcome after a long flight. So the advice is clear: fill it in calmly before you travel and carry the QR saved offline.
In short: without the QR you are not turned away, but you risk queues and last-minute paperwork.
How to know you got it right
Once the form is validated, check two things: that the QR code was generated, and that the details you see match your passport and your flight. A typo in the passport number or in the date can give you a hard time at the checkpoint.
If you are unsure about the status of your submission or want to verify it, you can check it on the status page. And if you slipped on a typical mistake, our guide to common D'Viajeros mistakes will help.
In short: confirm the QR exists and the data matches your documents before you fly.
Key points
- The D'Viajeros form is Cuba's advance passenger information: digital, mandatory and free on the official portal.
- It is coordinated by MITRANS together with Customs, Immigration and Public Health.
- It unifies personal, immigration, health and customs data that used to be on paper.
- You complete it up to 48 hours before, in Spanish, English, French or Russian, and it produces a QR code.
- It is not a visa or a tourist card: those steps are separate and do cost money.
- Save the QR offline to present it at Immigration, Customs and Public Health.
FAQ about the D'Viajeros form
Is the D'Viajeros form paid?
No. The D'Viajeros form is free on the official MITRANS portal. No one should charge you for the form itself. What does cost money is the tourist card, the eVisa or travel insurance, which are separate requirements.
Does the D'Viajeros form replace a visa?
No. It is a separate requirement. You still need your tourist card or eVisa depending on your case, in addition to the D'Viajeros form, which is only the advance information declaration.
Who has to fill it in?
Every traveller arriving in Cuba, whatever their nationality or reason for travel. Tourists, family visits and business trips all use the same form.
How far in advance can I fill it in?
You can complete it up to 48 hours before arrival. Most people do it the day before or the morning of the flight, with the passport and ticket details already final.
What languages is it available in?
The official portal offers four languages: Spanish, English, French and Russian. Choose the one you handle best to avoid confusion when declaring.
What information will they ask for?
Personal and passport details, flight information and arrival date, your accommodation address in Cuba, and the customs (cash and items) and health declarations.
What is the QR code and what is it for?
It is the form's result. It sums up your declaration and is scanned at the Immigration, Customs and Public Health checkpoints on arrival. Keep it downloaded or printed.
What happens if I arrive in Cuba without it?
You will have to complete it on arrival, with the delay and queues that involves. It is a mandatory requirement, so it is better to arrive with it done and the QR saved offline.
Can I fill in one form for the whole family?
No. It is one declaration per person, including minors. Each traveller generates their own QR code, though an adult can handle their children's forms.
Where is it filled in officially?
On the official MITRANS portal, at www.dviajeros.mitrans.gob.cu. Any other site charging for the
form offers, at most, an assistance service, not the free official procedure.
Last updated: July 2026. Entry rules change; always confirm the current requirements on the official D'Viajeros (MITRANS) portal and with your airline before you travel.